Terms and Conditions

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Return Policy

Last Updated: September 1, 2023

Thank you for choosing Brushed Restorations for your art and furniture needs. We are committed to providing you with high-quality products and services. To maintain the quality of our offerings and keep our prices competitive, we have established the following return policy:

1. All Sales Are Final:All sales made through brushedrestorations.com are considered final. We do not offer refunds, exchanges, or returns for any reason other than those explicitly stated in this policy.

2. Damaged or Defective Items:In the rare event that your item arrives damaged or defective, please contact us within [X] days of receiving your order. We will assess the issue on a case-by-case basis and, if deemed valid, may provide a replacement or arrange for a repair, depending on the nature of the damage or defect.

3. Incorrect Orders:If we have shipped you an item that differs from your order, please contact us within 1 days of receiving your order. We will work with you to rectify the situation by providing a replacement or the correct item.

4. Case-by-Case Consideration:In exceptional circumstances not covered by the above policies, we may, at our sole discretion, consider requests for returns or exchanges on a case-by-case basis. Such requests must be made within 1 days of receiving your order. Please note that such considerations are rare and will only be granted if we determine that the circumstances warrant an exception.

5. Return Procedure:To initiate a return request for a damaged, defective, or incorrect item, please contact our customer support team at rosie@brushedrestorations.com within the specified timeframe. We will guide you through the return process, which may include providing photographic evidence of the issue and returning the item to us in its original packaging.

6. Refusal of Returns:We reserve the right to refuse any return request that does not meet the conditions outlined in this policy.

7. Refunds and Processing Times:Refunds are not typically offered under this policy. If we determine that a refund is necessary, it will be processed within 2 business days after the return has been received and approved.

8. Contact Information:If you have any questions or concerns regarding our return policy, please feel free to contact our customer support team at rosie@brushedrestorations.com.

By making a purchase on brushedrestorations.com, you acknowledge and agree to the terms and conditions of this return policy.

Thank you for your understanding and for choosing Brushed Restorations for your artistic and furnishing needs.

Sincerely,

Rosie Kaplan

Founder, Brushed Restorations Website: brushedrestorations.com