Terms and Conditions

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SHIPPING POLICY 

Last Updated: September 1, 2023

Thank you for choosing Brushed Restorations for your art and furniture needs. We're committed to providing you with the best possible shipping experience. Please take a moment to read through our shipping policy to understand how we handle shipping, delivery, and related matters.

1. Shipping Quotes:Shipping rates for items purchased from brushedrestorations.com are calculated based on factors such as item weight, dimensions, shipping destination, and shipping method. As our products vary in size and weight, we offer customized shipping quotes to ensure accurate pricing for each order.

2. Shipping Timeframes:

• Art Pieces: For smaller art pieces, we aim to process and ship orders within 3-5 business days after receiving payment.
• Furniture and Large Art Pieces: Due to the unique nature of furniture and large art pieces, providing accurate shipping quotes can take 1-3 weeks. Larger items being shipped can take up to 90 days. Items in stock and ready to ship are processed within 48 hours.

3. Shipping Methods:We offer a variety of shipping options to accommodate your preferences and requirements. These options may include standard ground shipping, expedited shipping, and white-glove delivery services for furniture.

4. Domestic and International Shipping:We provide shipping services to customers within the United States and worldwide. International shipping rates will vary based on the destination country and shipping method.

5. Shipping Quotes Process:For furniture and large art pieces, please follow these steps to receive a shipping quote:

• Add the desired item(s) to your cart on brushedrestorations.com.
• Proceed to checkout and enter your shipping address.
• Select "Request Shipping Quote" as the shipping method during checkout.
• Complete the checkout process without making payment.
• Our team will review your order, calculate accurate shipping costs, and email you the customized shipping quote within 1-3 weeks.

6. Order Processing and Shipment:Once you have received and accepted the shipping quote, we will process your order and provide you with tracking information once the item(s) have been shipped. Please note that processing times may vary based on the specific product and demand.

7. Tracking Information:We provide tracking information for all shipped orders. You will receive an email with tracking details once your order has been dispatched from our facility.

8. Delivery Timeframes:Delivery times will depend on the shipping method chosen and the destination. Please note that delivery times for international shipments may vary due to customs processing.

9. Shipping Cost Payment:Shipping costs are separate from the product price and will be clearly indicated in the shipping quote provided. Payment for shipping costs must be made before the item(s) are shipped.

10. Damaged or Lost Items:In the rare event that your order arrives damaged or is lost during transit, please contact our customer support team immediately. We will work to resolve the issue and initiate a claim with the shipping carrier, if necessary.

If you have any questions or concerns regarding our shipping policy, please feel free to reach out to our customer support team at customer_support@brushedrestorations.com. We're here to assist you and ensure a smooth shipping experience.

Thank you for choosing Brushed Restorations for your artistic and furnishing needs. We look forward to serving you!

Sincerely,

Rosie Kaplan

Founder, Brushed Restorations Website: brushedrestorations.com